10% of all profits are donated to various animal shelters & charities. Please follow us on Facebook and Instagram 💜
Payment must be received before seller will ship.
Please remember shipping around holidays can be unpredictable and if you need to expedite or upgrade the shipping type, please contact me.
I will be happy to send direct to another address for gifting purposes. Please be aware of any possible customs fee for internationally shipped orders.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Seller will issue a refund upon buyer and seller coming to an agreement. If item is damaged or lost, seller will replace or issue a full or partial refund, whichever is preferable to buyer. Items must be returned within 2 weeks of delivery.
Please look at listing images and descriptions carefully before purchasing.
No returns on sale items or custom items. No forced returns or refunds on refused packages.
Handling time is 1-5 business days, unless item is a custom order. Custom orders require payment before materials needed are acquired. If you have any problem with your order please contact me. Nouveau is dedicated to helping customers have a positive shopping experience. Feel free to email firstname.lastname@example.org or send a message through Etsy with questions, custom ideas, suggestions, concerns or complaints. Our return policy is 14 days, buyer pays shipping back for a full refund.